![]() Failure to make full payments by the agreed upon dates will result in a BROKEN payment plan, immediate termination of service and additional fees. I agree to the payment plan dates as specified and that the payments indicated must be posted to the account on or before the due date. Third St, between the hours of 8am – 5pm Monday through Friday. In Person: drop remittance stub and payment into our secure dropbox off West Third Street in the alley between City Hall and the Municipal Parking Garage, or walk in to the City Hall Treasury window, located at 101 W.Additional retailers will be added in the Fall 2022. Simply present the barcode found on your Invoice, Past Due or Shut Off Notice along with payment to any participating retailer. Locations such as Family Dollar and CVS can process cash payments to apply to a City of Dayton utility bill. Mail: Send the remittance stub from the bottom of your Invoice through USPS.Phone: Call (937)333-3550 to pay your bill by IVR 24 hours a day/7 days a week.Or click "Pay Water Bill" in the bottom banner on City Of Dayton website. Online: Visit Pay Dayton Water. Current customer accounts are available or create an account.New Invoice format and website format are coming in late Summer/Fall of 2022. The City of Dayton's Department of Finance is updating its billing system for water and trash utilities. To reach Customer Service by phone, call 93. Customer Service receives nearly 290,000 calls each year answering inquires on Water and Tax Accounts. 5:00 p.m.), or the Police Department at (626) 384-5595 after hours.The Water/Utility Customer Service and Billing office is part of Dayton's Revenue and Taxation Division of the Department of Finance.īilling and Meter Reading annually reads and sends more than 250,000 utility bills. If you see sewage overflow, a sewer backup, or a missing manhole cover, notify the Public Works Department IMMEDIATELY! Please call our main number at (626) 384-5220 during normal business hours (6:00 a.m. The Dispatcher will contact our on-call staff to assist you. We will respond to you the next business day.įor emergency water service after close of business, please call the Covina Police Department at (626) 384-5595. After business hours, you may leave a message at this number for non-emergency service. ![]() Contact Informationįor all water billing or account inquiries, please call (626) 384-5230.įor all water service questions, please call (626) 384-5230. to 6:00 p.m., Monday through Thursday. Closed on Fridays. In Person Paymentsīusiness hours - 7:00 a.m. You can also visit us on Facebook, Twitter, and Instagram under City of Covina.Ī secure dropbox is located on the south side of City Hall at 125 East College Street. Is there Covid-19 Rent or Utility Relief available?įor those experiencing financial hardship due to Covid-19, please visit or call 83 to apply for financial assistance.įor more information, please visit or contact us at (626) 384-5230. Who can I contact regarding after-hours water emergencies (water leaks, broken mains, etc.)?ĭuring weekends and holidays, please call Covina Police Department Dispatch at (626) 384-5808. Please contact the Water Department at (626) 384-5230, via email at visit us at. Who can I contact regarding billing questions? This includes providing an online customer portal, billing services, electronic meter reading, credit card processing and management of a work order system for water customers. Since 2020, the City has contracted with AVR to provide water billing for the water system. ![]() City of Covina staff members manage the water system and its infrastructure, including water mains, reservoirs, pumps, water testing and related equipment.You may also sign up for account access at to view account balance, billing history, and set-up Auto-Pay.ĭoes the City of Covina operate its water system? The water bills contain a QR code which enables customers to pay online and set-up Auto-Pay features.College Street Covina, CA 91723-2199 or customers can make payments at the City Hall Cashier Window during business hours (Monday through Thursday 9:00 a.m. Payments can be mailed directly to the City of Covina, Finance Division, 125 E.Payment options – in person via check/cc drop box, mail, automated phone payment - (855) 230-7396, web –.I haven’t received a bill – how do I determine the current amount due? Water Utility Billing Frequently Asked Questions ![]()
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